Online Statement Terms and Conditions

Texans Credit Union - Online Statement Terms and Conditions
(e-Statements)

PLEASE READ THIS AGREEMENT COMPLETELY BEFORE INDICATING YOUR AGREEMENT TO ACCEPT YOUR PERIODIC STATEMENTS AND RELATED DISCLOSURES ELECTRONICALLY.

TRANSMITTAL OF ELECTRONIC STATEMENTS, LEGAL NOTICES AND OTHER DISCLOSURES
By electing to receive your statements electronically (”e-Statements”) you agree to the following set forth in Texans’ Online Statements Terms and Conditions (“Terms and Conditions”). You agree to electronically receive your Texans Credit Union (“Credit Union”) periodic statements, and all legal notices or other disclosures (referred to collectively as “Documents”) that normally accompany your mailed statement, or that we would otherwise deliver to you by mail concerning your accounts or services, by accessing the Credit Union Website (“Website”). These documents may include but are not limited to: deposit account disclosures, notices regarding changes in account terms and fees, NSF notices, over-the-limit and other fees/charges, notice of an account being below par value, inactive account/dormancy notices and privacy notices. The following is a brief description of the various requirements and features for using e-Statement. From time to time, we may add to, modify, or delete any feature or requirement of e-Statements in our sole discretion.
 
Technology requirements
A personal computer or device with broadband internet connection that has an internet browser that supports 128-bit (or better) encryption. We recommend that you have an updated anti-virus and personal firewall (hardware or software) on your device. The computer or device must have sufficient memory to view electronic statements. For maximum performance, we recommend that you use either the latest version of Microsoft Internet Explorer (PC) or Mozilla Firefox (PC or MAC). If you do not have the latest version of one of the referenced browsers, you can go to the web site of these developers and download the appropriate version of the browser you need. Cookies need to be enabled on the browser to be able to access the website.

In addition to the system requirements for viewing electronic statements, you will need to have Adobe Reader, which is available free of charge at www.adobe.com. Electronic Statements are produced in PDF format.

The minimum computer hardware and software requirements are Microsoft Internet Explorer 6.0 or higher (PC) or Mozilla Firefox 2.0 or higher (PC or MAC). Screen resolution of at least 1080 (width) with broadband internet connect (DSL, cable modem, fiber optic, etc.), and PC/MAC capability of running the approved browsers. Updated anti-virus personal firewall (hardware or software), and the latest patches for your browser and computer system. You have available a method to store statements (e.g. printer, download capability, sufficient memory on computer or disk drives.)
 
Enrollment
E-Statements are available if you agree to these Terms and Conditions, and provide us with a valid email address. If you enroll in e-Statements, the change will take effect in your next statement or notice cycle, at which time you will no longer receive paper documents.
 
Access
Your documents will be available to you on the Website in the e-Statement portal. Up to 24 months of e-Statements are available for viewing as your history accumulates. You will need to ensure that your computer meets the technology requirements stated in the Terms and Conditions in order to view, print and/or save documents. You are responsible for printing and downloading copies of your statement for your permanent records. If you require a copy of your statement during or after the 24 month period has ended, you must follow the procedure described below for obtaining a paper copy.
 
Paper statement copy requests
You may request a printed statement by calling 972.348.2000 or our toll-free number 800.843.5295. You may be charged a fee for each copy requested as listed in the deposit account disclosure (fee schedule).
 
Email address maintenance
It is your responsibility to notify us if you change your email address. You may change your email address in Texans Online Banking, visiting a Texans branch or calling 972.348.2000 or our toll-free number 800.843.5295. Unless otherwise prohibited by law, rule or regulation, if our email to you is returned as undeliverable, we may discontinue sending email messages, discontinue future online statements and switch your account statements to paper statements sent by the U. S. Postal Service until you provide us with a valid email address. You may be charged a fee for monthly paper statements as listed in the deposit account disclosure (fee schedule).
 
Change statement delivery method
When you tell us to stop sending you mailed (paper) statements, we will send you an email each statement cycle to let you know that your current statement is ready to be viewed online at the Website within e-Statements. At any time, you may change the way we send your documents by changing your delivery preference on the Website within e-Statements, visiting a Texans branch, or calling 972.348.2000 or our toll-free number 800.843.5295. When you change your statement delivery option, the change will take effect in your next statement or notice cycle. You may be charged a fee for monthly paper statements as listed in the deposit account disclosure (fee schedule).
 
Consumer Users
You acknowledge that you have no expectation of privacy if the statement link is transmitted to an email address owned by your employer. You further agree to release the Credit Union from any liability if the information is intercepted or viewed by an unauthorized party at your employer or other email address selected by you.
 
Business Users
You acknowledge that you will be able to retrieve your documents electronically through the use of a personal identification number (PIN), which you will choose. You acknowledge that, if you disclose your PIN to anyone else or if your PIN is lost or stolen, third parties may be able to access your Credit Union statements. You agree that the Credit Union will not be liable for any loss caused by the authorized or unauthorized use of your PIN by any third party to access your documents. You agree to keep your PIN in a safe place, and you agree that the security of your PIN will be your responsibility at all times. You agree to the security methods and techniques set out in the Terms and Conditions. You agree that the Credit Union will not be liable for any loss arising out of your use of e-Statements if the Credit Union observes the security methods presently set out in the Terms and Conditions, or as they may be amended from time to time. If you lose or forget your PIN, please contact Member Service at 972.348.2000, option 4 or our toll-free number 800.843.5295, option 4.
 
Termination
You acknowledge and agree that, if the Credit Union in its judgment believes that the transmission of your statements electronically is no longer viable, or that any such transmission may give rise to security or operational concerns, the Credit Union may terminate the electronic delivery of your documents without notice at which time you will receive paper documents the following statement or notice cycle. You may re-enroll in e-Statements at any time.
 
Disclaimer of Warranty and Limitation of Liability
The Credit Union shall not be liable for any interruption or failure of service caused in whole or in part by the act or omission of an underlying carrier or service provider, equipment or facility failure, network problems, interference, lack of coverage or network capacity, acts of God, strikes, fire, war, terrorism, riot, emergency, government actions or any other cause beyond our control.

THE CREDIT UNION WILL NOT BE LIABLE TO YOU, YOUR AGENTS OR ANY THIRD PARTIES FOR ANY DAMAGES ARISING FROM THE USE OF ONLINE STATEMENTS, INCLUDING WITHOUT LIMITATION: PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOSS OF PRIVACY OR SECURITY DAMAGES; PERSONAL INJURY OR PROPERTY DAMAGES; OR ANY DAMAGES WHATSOEVER RESULTING FROM SERVICE INTERRUPTION OR FAILURE, LOSS OF DATA, LOSS DUE TO UNAUTHORIZED ACCESS, WHICH SHALL INCLUDE ACCESS OBTAINED DUE TO A DATA BREACH OF A THIRD PARTY SERVICE PROVIDER, OR TO VIRUSES OR OTHER HARMFUL COMPONENTS, COST OF REPLACEMENT PRODUCTS AND SERVICES, THE INABILITY TO USE ONLINE STATEMENTS, THE CONTENT OF ANY DATA TRANSMISSION, COMMUNICATION OR MESSAGE TRANSMITTED TO OR RECEIVED BY YOUR DEVICE, ACCESS TO THE WORLD WIDE WEB, THE INTERCEPTION OR LOSS OF ANY DATA OR TRANSMISSION.
 
ADDITIONAL PROVISIONS
You acknowledge and agree that, by requesting that your documents be delivered electronically, you will not receive paper statements, legal notices or other disclosures. All notices, including but not limited to, deposit account disclosures, notices regarding changes in account terms and fees, NSF notices, over-the-limit and other fees/charges, notice of an account being below par value, inactive account/dormancy notices and privacy notices will be delivered electronically.

Further, you agree that the Credit Union will not be liable for any loss arising out of your use of Texans' e-Statements under any circumstances if you fail to comply with the Terms and Conditions and the recommendations set forth in the Terms and Conditions. You acknowledge and agree that you have read and you understand the Terms and Conditions set out herein, that any e-mail address you provide to the Credit Union is accurate, that you will promptly notify the Credit Union of any change in your e-mail address in the manner prescribed, that you have a computer that meets the minimum system requirements set out in the Terms and Conditions, and that you have a printer or have access to a printer with the ability to download information in order to keep copies of your statements for your records.

IF YOU AGREE TO THE FOREGOING, PLEASE INDICATE BY CLICKING THE "I AGREE" BUTTON BELOW. YOU MAY NOT SIGN UP FOR E-STATEMENTS UNLESS YOU INDICATE YOUR AGREEMENT BELOW. (These terms and conditions are agreed to upon enrollment.)

 

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Texans CU Routing # 311987786
24-Hour Account Access Line: 972.348.2001 (800.843.6426)

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