Scheduled Maintenance - 5/18 to 5/19
PLEASE READ CAREFULLY
if you use Texans Online Banking, Mobile Banking, Phone Banking or ATMs
We're doing routine maintenance on our systems this weekend that will affect some of our services. Online Banking, Mobile Banking and Automated Phone Banking services (as well as some ATM functions) will be temporarily unavailable Saturday, May 18, at 11:30pm until Sunday, May 19, at 8:00am. All times are Central Time.
Please see details below:
| Online Banking | Unavailable 5/18 at 11:30pm until 5/19 at 8:00am (Central Time) |
|---|---|
| Access, payment & transfer services, including: |
|
| Account History & Balance | X |
| Bill Pay | X |
| Texans Loan Payments | X |
| Account Transfers | X |
| Credit Card Account Access | X |
| Wire Transfer Requests | X |
| Mobile & Automated Phone Banking |
Unavailable 5/18 at 11:30pm until 5/19 at 8:00am (Central Time) |
|---|---|
| Access, payment & transfer services, including: |
|
| Account History & Balance | X |
| Bill Pay | X |
| Texans Loan Payments | X |
| Account Transfers | X |
| Texans ATMs & Debit Cards | Unavailable 5/18 at 11:30pm until 5/19 at 8:00am (Central Time) |
|---|---|
| Access, payment & transfer services, including: |
|
| Balance Inquiries | X |
| Account Transfers | X |
| Deposits | Will be available |
| Withdrawals | Will be available |
| Texans Debit Cards | Will continue to work, but there may be lower approval limits on purchases |
WHAT THIS MEANS TO YOU
- All payments and transfers scheduled before the above times will be processed according to their regular send on and deliver by time.
- You will not be able to schedule new payments and transfers or make changes to them during the times above.
- You can access your Texans Credit Card account at all times by calling the cardholder service number on the back of your card.
- Your Texans Check Card, Credit Card and Texans ATMs will be in operation during these times (except for specific ATM functions as indicated above).
We appreciate your patience during this system maintenance. We are working hard to deliver the best member experience through Texans Online Banking, Mobile Banking and our other solutions. If you have any questions about this scheduled maintenance, please contact us at 972-348-2000 or 1-800-843-5295.
