An organized group of individuals, known to police as the “Felony Lane Gang,” resurfaced recently in the Dallas-Fort Worth area. We want to remind you to be vigilant and cautious with your belongings.
This group is going to great lengths to disguise themselves to match their victims’ physical identities, so we are extra diligent in verifying members’ identities closely, especially in drive-thru lanes (which is where the name “felony lane” comes from).
If you perform a transaction at one of our branches and get requests from staff to remove your sunglasses, take off your hat or have extra security questions asked of you, we appreciate your understanding and patience – we want to keep all our members’ accounts safe from fraudsters like this.
For more information on this group and how to report identity theft if you fall victim, please see the below articles for reference (one is from 2013, as this gang has made its way across various states in the last few years and continues to return):
Texans CU Routing # 311987786
24-Hour Account Access Line: 972.348.2001 (800.843.6426)