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Automated Billing Updater FAQ

Yes. Members may opt-out by visiting a branch or by calling 972.348.2000 or 800.843.5295 to begin the opt-out process.
The Mastercard ABU service reduces declines of recurring payment transactions and helps to ensure, but does not guarantee, on-time bill payment and the prevention of late fees.
No, there is no fee for this service.
Cardholders sometimes have recurring payments or a card on file set up with a merchant(s). When account changes are made to a cardholder’s account - for example, a debit or credit card number has been changed or expiration date has been updated - it may cause recurring payments to be declined, resulting in an inconvenience to members. The Mastercard ABU service allows the updated information to be provided to participating merchants on behalf of the member, resulting in fewer declines.
The Mastercard Automatic Billing Updater ("ABU") is a service that provides card number and expiration date updates to participating merchants who maintain card-on-file account information to process recurring customer payments, such as recurring payments for utility bills, gym membership dues, insurance premiums, and security alarm services. The Mastercard ABU service reduces declines of recurring payment transactions and helps to ensure, but does not guarantee, on-time bill payment and the prevention of late fees.

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