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Purchase Rewards FAQ

No, Texans Credit Union does not share any consumer information with Purchase Rewards merchants.
Each offer has different requirements regarding when and where to shop and how much you need to spend. Check the Purchase Rewards section within online banking to ensure the purchase qualifies as redemption of the offer. If you believe that you met the requirements and the rewards are incorrect, please contact us at 972.348.2000 (800.843.5295).
Offers are matched on an account level based on the purchases made with your Texans Debit Card for that account. If you make different purchases with different accounts, you may see different offers in those accounts. You must use the Texans Debit Card connected to the account to redeem the offers for that account. Offers and rewards are based on the account, not the debit card(s) associated with the account. If an offer is presented to an account with more than one debit card, whichever person uses their debit card first (meeting the requirements) triggers the reward back to that account. Credits for all redemptions are lumped together and posted as one transaction.
All Texans Debit Cardholders are automatically enrolled in this rewards program. As you shop using your Texans Debit Card, Purchase Rewards offers are presented to you within online banking based on your shopping patterns. Simply add the offers you’re interested in to your debit card within online banking, then shop at the specified retailer with your Texans Debit Card to earn the reward (you do not need to present anything to the retailer / cashier at the time of payment). Each offer has four conditions that must be met: (1) a promotional period; (2) a reward amount (i.e.: 15% of your purchase); (3) a condition to qualify for the reward (i.e.: minimum purchase amount, shop online, etc.); and (4) the requirement to use your Texans Debit Card tied to the account through which you received the offer.
Purchase Rewards is a free program that allows debit cardholders to earn extra savings by using their Texans Debit Card to purchase merchandise and services. There is no limit to the cash back / rewards you may earn, so the more you use your Texans Debit Card, the more offers you can receive and the more cash back you will earn.

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