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Reminder Texans will never call you and ask for private information, such as your digital banking username and password, PIN, or Social Security Number. If you receive a call like this, please hang up and call us directly at 972.348.2000.

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ID Navigator


Powered By NortonLifeLock

Monitor and protect your identity with this free benefit available to our Texans Visa debit cardholders.

 

Tools To Help You Act Quickly If Your Personal Data Is Threatened

 

No one can prevent all identity theft, so staying informed and knowing what to do when your identity is threatened can provide you with greater peace of mind. ID Navigator powered by NortonLifeLock provides you with the tools to help keep you informed of potential threats to your identity, so you can act quickly should the unexpected happen.

Dark Web Monitoring

Data Breach Notifications

Stolen Wallet Assist

Privacy Monitoring


How Do I Enroll In ID Navigator?

Step 1

Visit the Card Benefit Eligibility Portal and enter your card number.

Step 2

Follow the easy steps to complete the enrollment process.

Step 3

Once enrolled, enter your personal information for monitoring.

Frequently Asked Questions

Stolen Wallet Assist provides guidance to help cardholders cancel or replace credit cards, driver’s licenses, Social Security cards, insurance cards and more if their wallet is stolen.

1 Two requirements must be met to receive the One-Bureau Credit Monitoring feature: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file that contains sufficient credit history information. If these requirements are not met you will not receive credit features from Equifax. You will receive Credit Features once the verification process is successfully completed. Any credit monitoring from Equifax will take several days to begin after your successful plan enrollment.
2 Phone alerts made during normal local business hours.

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