Contact Us
We Love Hearing From You!
We make it easy to talk with a variety of ways to get in touch with a member of Team Texans. Whether you prefer a phone call, text, online chat, or email we're here for you.
Call Us
Our Member Connect representatives are ready and happy to assist with your needs during regular business hours.
Phone: 972.348.2000
Toll-free: 800.843.5295
Text Us
Get your questions answered in real time by texting with a representative during business hours. Please remember to never share account or personal information in a text.
Text: 972.348.2045
Email Us
Get answers to general questions about Texans. Please remember to never share sensitive account or personal information over email.
Email: MemberService@TexansCU.org
Loved Your Service?
Had a really great experience with a member of Team Texans? We'd love to give them a Texas-sized thank you!
Share your experience with us:
Compliments@TexansCU.org
Have An Issue?
Despite our best efforts, sometimes we make mistakes. Don't be afraid to let us know and we'll work to make it right.
Email us about your experience:
Complaints@TexansCU.org
Snail Mail
Need to mail us something? Send us a greeting card? Use the address below:
Texans Credit Union
P.O. Box 853912
Richardson, TX 75085-3912
24/7 Card Assistance
Get Help With Your Card After Hours
Debit Card
Get 24/7 help with fraud alerts, lost or stolen cards, transactions, card activation, travel, Card Manager, and more.
Phone: 1.800.472.3272
Cash Rewards Card
Get 24/7 lost or stolen card assistance for your Cash Rewards Credit Card.
Phone: 1.800.352.8783
Rate Advantage Card
Get 24/7 lost or stolen card assistance for your Rate Advantage Credit Card.
Phone: 1.800.331.2241
