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Contact Us

Member Connect Call Center

Talk to a real person in real time over the phone. Our reps are ready and happy to assist with any banking need during business hours

Local: 972.348.2000

Toll Free: 800.843.5295

Text Message

Don't want to talk on the phone? We get it. Get questions answered in real time by texting with a representative during business hours. Please remember to never share account or personal information in a text.

Text: 972.348.2045

Email Us

Get answers to general questions about Texans CU. Please remember to never share sensitive account or personal information over email. 

MemberService@TexansCU.org

Loved Your Service?

Had a really great experience with a member of Team Texans? We'd love to give them a big Texans compliment. 

Email us about your experience at Compliments@TexansCU.org

Have An Issue?

Despite our best efforts, sometimes we make mistakes. Don't be afraid to let us know and we'll work to make it right. 

Email us about your experience at Complaints@TexansCU.org

Snail Mail

Need to mail us something? Send us a greeting card? Use the address below:

Texans Credit Union
P.O. Box 853912
Richardson, TX 75085-3912

Need Help With Your Card?

 

Get 24/7 help with lost or stolen cards:

Call 1.800.472.3272 for help with your Texans CU debit card.

Call 1.800.352.8783 for help with your Cash Rewards credit card.

Call 1.800.331.2241 for help with your Rate Advantage credit card.

 

 

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