Loan Payment FAQs
To make an ACH loan payment in Digital Banking, tap Transfers, then select Make a Transfer from the drop-down menu. If you’re using the mobile app, tap Transfers, then select Make a Transfer from the drop-down menu.
Select the checking or savings account you'd like the payment to come from as your From Account and select the loan you need to pay as your To Account. Choose the payment amount and payment frequency, then review and submit your transfer.
To make a loan payment using a debit card in Digital Banking, click Transfer & Pay, then select Pay Loan With Debit Card from the drop-down menu. If you’re using the mobile app, tap More, then select Pay Loan With Debit Card from the Transfer & Pay drop-down menu.
Choose whether you'd like to make a one-time payment, set up autopay, or pay by text. Follow the on-screen instructions to add your debit card information and complete your payment.
A $10 convenience fee will apply to all loan payments made by debit card.
Pay By Text allows you to make your monthly loan payments via text using a debit card. To enroll in Pay By Text in Digital Banking click Transfer & Pay, then select Pay Loan With Debit Card from the drop-down menu. If you’re using the mobile app, tap More, then select Pay Loan With Debit Card from the Transfer & Pay drop-down menu.
To complete enrollment, enter your 10-digit phone number, then enter the verification code you receive via text. Follow the on-screen instructions to complete set-up, including whether you’d like to receive your payment text on your due date or up to 10 days in advance. Once the process is complete, you will be able to make your loan payments using your saved debit card by responding to the monthly payment text you receive.
*The Automated Clearing House, or ACH Network, allows you to move money and information from one bank account to another through Direct Payment via ACH debit transactions and one-time payments. You will be required to enter a specific routing number for the account used to make your payment.
Note: If your payment is more than $3,500.00, please contact our Member Connect call center at 972.348.2000 (800.843.5295). If your payment is returned unpaid, a fee of $25 will be assessed on your deposit account(s) held at Texans. This could impact your required minimum membership balance. Due to our recent system upgrade, if you were previously registered, you will need to re-register.
