People are increasingly receiving texts and emails that appear to be from package delivery services, like UPS and FedEx. Unfortunately, these messages are often from scammers attempting to steal your sensitive personal information.

How the Scam Works

You might receive an email or text message claiming you missed a delivery. Other times, it might state that your package cannot be delivered unless you update your address or zip code. To heighten the urgency, the message may warn that your package will be returned to the sender if you don’t act immediately. These messages usually provide a link, claiming it’s the fastest way to resolve the issue.

Beware: clicking that link can lead to serious consequences. These are phishing scams designed to steal your personal information. Scammers may collect usernames, passwords, and other sensitive details, which they can then use to access your online banking, email, or social media accounts. In some cases, clicking the link might even install harmful malware on your device.

How to Protect Yourself

Follow these tips to stay safe from fake delivery notification scams:

1. Avoid Clicking on Links

If you receive a message about an unexpected package delivery and are prompted to click on a link, don’t do it. Treat such messages with caution.

2. Verify the Information

If you think the message might be legitimate, contact the shipping company directly. Use a phone number or website you know to be genuine, rather than any contact details provided in the message.

3. Check Your Order Status

If you suspect the message is about a package you ordered, go to the retailer’s website and check the shipping status there. This ensures you’re getting accurate information.

Stay Vigilant Year-Round

Protecting your personal information is important year-round. By stay alert and informed and learning to recognize spam emails and text messages, you can keep yourself - and your money - safe and secure.