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Reminder Texans will never call you and ask for private information, such as your digital banking username and password, PIN, or Social Security Number. If you receive a call like this, please hang up and call us directly at 972.348.2000.

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Shared ATM Networks FAQ

You will not be charged a fee. Due to the technical limitations of certain types of ATM machines, Allpoint and CO-OP cannot always prevent the "surcharge warning message" screen from appearing. The ATM verifies you are a Texans member participating in the Allpoint or CO-OOP network while the transaction is processing, so this screen may appear on some of the ATMs.

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