Annual Audit Notice
As part of the Texans Credit Union annual audit, our auditor, Doeren Mayhew, will be mailing account confirmation letters to a sample group of our membership in November. These letters will ask you to verify September 2023 month end balances on your accounts. Separate letters will be mailed for deposit accounts and loan accounts. All responses should be mailed directly to the auditing firm using the prepaid postage envelopes provided in the mailing.
If a member uses an Allpoint or CO-OP ATM in a foreign country, the member will not incur a foreign transaction fee (see Texans Fee Schedule). However, the member may incur fees assessed by Visa for foreign transactions, including those done at an Allpoint or CO-OP ATM.
You will not be charged a fee. Due to the technical limitations of certain types of ATM machines, Allpoint and CO-OP cannot always prevent the "surcharge warning message" screen from appearing. The ATM verifies you are a Texans member participating in the Allpoint or CO-OOP network while the transaction is processing, so this screen may appear on some of the ATMs.
If you have any problem with your transaction at an Allpoint or CO-OP ATM, including getting charged any fee, please contact us at 972.348.2000 so we can work directly with the ATM network provider on your behalf to resolve the issue right away.
The Allpoint and CO-OP ATMs can be found in many major retailers. To find the closest ATM location, visit our Locations page or use our Texans CU Mobile Banking app. Also, if you see the Allpoint or CO-OP logo on an ATM, it is part of one of these shared ATM networks.
The Allpoint and CO-OP ATM networks provide members with access to over 70,000 ATM locations worldwide. These ATMs are conveniently located at popular retail locations at which you likely already shop. ATM transactions at these locations are FREE for Texans Credit Union members.